Head of Operations


What is THIS?

THIS is a high-growth, VC-backed start-up producing plant-based food. Meat-alternatives, to be exact. In fact if we’re being reallllly exact – our products are at the leading-edge of the plant-based sector in terms of taste, texture and appearance. Here’s our insta, for a quick stalk – https://www.instagram.com/this.uk

It’s worth mentioning that since our launch in June 2019, the company has experienced extremely significant growth in revenue – around 35% compound every month we’ve been trading. 

Why are we doing THIS?

We’re Andy and Pete – co-founders of THIS. Our last job entailed selling tonnes (literally tonnes) of meat. Then we felt bad. Also, we felt like meat-alternatives weren’t realllllly for people who love the taste of meat. We felt like they were for people who like sandals and socks. So we’ve basically ended up making THIS for ourselves, but we’d love other meat-lovers to nom nom it too. THIS is a game-changer. 

At our core, we believe:

  • Stereotypes around plant-based food need to be bulldozed
  • Guilt-trips don’t make people hungry
  • Plant-based food should mean zero-compromise

What will you be doing?

  • This will be truly a leadership role, and you’ll ultimately be responsible for all operations activities at THIS, across all channels
  • Working with our People team to further build out the function
  • Setting compelling and comprehensive goals and making sure they’re met
  • Empowering the Operations team with the leadership and resources they need to achieve their goals 
  • Working closely with the co-founders (Pete in particular) on the company’s high-level supply-chain strategy; it’s likely to keep evolving as the company hopefully keeps growing
  • Creating a flexible and agile framework within the function to quickly and easily integrate new products, supply partners and customers into our business as we grow
  • Review, and improve, the existing procedures across the function to streamline workflow and improve efficiency and efficacy
  • Working with our innovation team to deliver world-class new products into the plant-based category 
  • Working collaboratively with our supply partners to proactively overcome any challenges that arise
  • Overseeing, and adding to, a tight-knit team of talented, intelligent and hardworking individuals that make up the Operations function

What are we looking for?

  • Someone with an end-to-end understanding of FMCG supply-chain, preferably in food or drink 
  • Preferably 7+ years of experience in FMCG Operations
  • A proven track record working with third party manufacturing partners
  • Ideally a person who’s worked in a high-growth company and has experienced all of the associated growing pains and wins
  • Experience in creating and implementing new systems and ways of working to enable our ambitious growth 
  • Someone with extensive leadership and management experience 
  • Someone comfortable with working under pressure. Fast paced growth often comes with unforeseen and time-sensitive challenges, being able to keep a clear head when the going gets tough, and rally those around you to succeed is vital
  • A HUSTLER. This person will be a rockstar project manager, who can juggle many tasks at once 
  • A problem solver. A relentlessly positive attitude, proactivity and a tenacious character: things in our business can change very quickly, so being comfortable reacting quickly to unexpected opportunities and challenges is super important 
  • Ability and interest to work cross-functionally, we’re still a relatively small team and believe that strong collaboration will take us further than working in silos 
  • Honesty & integrity – a conviction in your work to improve your small patch of the world for yourself and for others 
  • Team player: we’re colleagues but also mates (unless we’re playing table tennis) 

Other stuff 

As a start-up, everyone who joins us needs to be ready to roll up their sleeves and carry out tasks away from their core focus because – they just need to get done. That could be helping to prepare samples for a customer meeting, trying new products and giving tasting notes, packing cold bags into boxes or a lot of other random stuff that comes up. They’re not always the most glamorous jobs, but from the founders down, the whole team gets involved! 

From our side 

  • A competitive salary that fairly recognises your experience and potential. 
  • We are offering share-options in our company to everyone who joins us at this early stage 
  • 25 days paid holiday plus bank-holidays – we care about our team’s wellbeing, so we make sure you have time to fully switch off, rest, and recharge. 
  • Flexible working hours – We’re not a 9-5. No-one will tap their watch if you prefer to start late and finish late because you like to go to the gym before work. Our focus is on your ability to deliver for the business, not your ability to keep strict working hours. 
  • We really care about our team’s wellbeing so we give everyone a wellness allowance every year to spend on things that will improve their wellness like gym memberships, fitness classes, counselling, physio, meditation apps and more.
  • A values-led working environment that encourages putting people first, honesty, curiosity and leadership. 

The chance to have a meaningful impact 

As a small, albeit growing, team you’ll be exposed to – and have the chance to contribute towards – challenges and projects at all levels and in all areas of the business. A good idea is a good idea, regardless of the experience or seniority of who came up with it. 

We’d love to hear from you, so please apply with a cover letter and your CV.


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